Responsible Gambling
At Extreme Spins we are committed to keeping play safe, controlled and fun for customers in Canada. We recognise that most people enjoy gaming responsibly, and we provide practical tools and clear guidance so you can manage your account, control spending and take breaks when needed.
Player protection principles
We prioritise player safety and responsible play. We aim to make controls easy to find, apply fair verification when required and respond quickly to requests related to account limits, cooling-off and self-exclusion. Our approach is practical: clear options, transparent processes and support signposting when extra help is needed.
Activity-control tools
We offer a set of tools you can use at any time from your account settings:
- Deposit limits - daily, weekly and monthly options.
- Loss limits - cap how much you can lose over a chosen period.
- Session reminders and reality checks - choose alerts after set play time.
- Temporary account breaks - short cooling-off periods you can enable instantly.
Deposit limits
You can set or change deposit limits to match your budget. Typical options include small minimums and a range of upper amounts; choose daily, weekly or monthly caps. Limits take effect promptly and can be increased only after a waiting period to help prevent impulsive changes.
Loss limits
Loss limits help you control net spending by restricting how much can be lost across a period. These limits work alongside deposit controls and can be adjusted through your account tools. If you need help setting a sensible level, customer support can walk you through the options.
Time limits and session controls
Use session timers and reminders to manage play time. You can enable automatic pop-ups after a set number of minutes and choose to log out or take a break. These features are useful for keeping play within planned limits.
Self-exclusion
Self-exclusion lets you close access to your account for a defined period or permanently. During self-exclusion you will not be able to log in or place bets. If you decide to return after a voluntary exclusion, a reactivation process with a waiting period and verification will apply.
Signs of problematic behaviour
Watch for warning signs such as chasing losses, playing longer than intended, borrowing money to play or neglecting responsibilities. If you or someone you know shows these signs, consider using limits, taking a break or seeking external support.
Tips for maintaining control
- Set realistic deposit and loss limits and stick to them.
- Use session reminders and take regular breaks.
- Avoid gambling when stressed or under the influence of alcohol.
- Keep a record of time and money spent on gambling.
- Talk to a trusted friend or family member if you feel concerned.
Professional help and support organisations
If you need further assistance, contact a professional support service. For Canadian players, consider ConnexOntario, Gambling Support BC, Jeu: aide et référence / SOS Joueurs, Gamblers Anonymous or Gambling Therapy. If you contact customer support at ExtremeSpins for help applying tools or initiating self-exclusion, we will respect your request and guide you to appropriate resources.