Terms of Use
These Terms and Conditions describe the rules that apply when you use the online casino services operated by us under the brand name Extreme Spins. They set out the relationship between you and our platform, and explain your rights and obligations when you register, play, deposit, or withdraw. We urge you to read them carefully before creating an account; by using the site you accept these terms.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your account. Keep your login credentials confidential and notify us immediately if you suspect unauthorized access. We may suspend or close accounts where we detect suspicious activity, duplicate accounts, or a breach of these terms. Account verification (KYC) is required for withdrawals and high-value transactions; we may request identity, address, and payment method documents.
Eligibility requirements
To open an account you must be of legal gambling age in your province and be located in a jurisdiction where our services are permitted. We do not accept accounts from minors or from individuals in locations where access is restricted. We reserve the right to refuse registration or to restrict accounts where eligibility cannot be verified.
Acceptable platform use
Use of the platform must be lawful and in line with these terms. Prohibited behaviour includes fraud, money laundering, abuse of bonus systems, use of bots or automated play, and attempts to manipulate game outcomes. Repeated abusive behaviour may result in account closure and forfeiture of funds. You may see our name styled as ExtremeSpins in certain user interfaces; this does not change the application of these terms.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms that apply in addition to these general conditions. Bonus eligibility, wagering requirements, game weightings, maximum bet limits during play with bonus funds, and expiry periods are stated in each offer. We do not guarantee availability of any promotion in every jurisdiction; local restrictions may apply. Abuse or circumvention of promotion rules can lead to bonus cancellation and account sanctions.
Deposits and withdrawals
Payment methods, minimums, and processing times vary by method and by your location. Deposits are usually credited instantly while withdrawals are subject to identity checks and processing times; we may apply holds to verify transactions. We reserve the right to apply limits on deposits, wagers, or withdrawals to manage risk. Any fees charged by payment providers are your responsibility. For questions about payments contact [email protected].
Dispute resolution
If you have a dispute with us please contact our support team so we can investigate. We aim to resolve issues by review of account records and transaction history. Where we cannot resolve a dispute directly, we may provide information on independent dispute resolution options that apply to your location. Decisions made following investigation will be based on our records and these terms.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be communicated on the site and, where appropriate, by email. Continued use of the service after changes are posted constitutes acceptance of the revised terms. If you do not agree with updates you should stop using the platform and request account closure.