Reach out to us
Our support team at Extreme Spins is ready to assist with questions, account-related issues, technical concerns, or general feedback. Reach out for help with deposits and withdrawals, verification, or site access and we’ll respond promptly. Support is available through email, phone and live chat; response times vary by channel. For urgent account holds contact ExtremeSpins support by phone for fastest assistance. Support is offered in English and French.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email for account, deposits, verification; general response target 24 hours) |
| General enquiries | [email protected] (billing and site questions; corporate and privacy queries) |
| Affiliate enquiries | [email protected] (partner applications, tracking and payments support) |
| Phone | +1 416 582 1943 (Canadian hotline for urgent account issues; faster for account holds) |
| Working hours | Mon-Fri, 09:00-18:00 ET; email responses may take up to 24 hours; limited after-hours phone support |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details to avoid delays. We aim to respond promptly once all necessary information is provided.
Contact Form
NameEmailMessageSend messageResponse Time
Our support team aims to respond quickly to all inquiries. Most questions receive a reply within one business day, while simple requests may be handled the same day. More complex issues, such as account verification or payment investigations, can take longer depending on their nature and required checks. We appreciate your patience and will keep you updated throughout the process.
Feedback
We value your feedback. Please share any suggestions, ideas, or issues to help improve the site. All messages are reviewed carefully and used to enhance features, promotions and the overall experience for Canadian players. Your input helps shape future updates and fixes, so don’t hesitate to get in touch; every comment matters to our team.